Frequently Asked Questions

Our goat milk makes creamy lather and is loaded with skin-loving nutrients and vitamins like vitamin A, B1, B6, B12, C, D, E, and alpha-hydroxy acids.  Goat milk is gentle, soothing, and moisturizing.  Most bar soap is made with distilled water and when it evaporates nothing is left behind.  By replacing water with goat milk, we’ve added a gentle cleanser, rich in nutrients, that improves dry skin.  Goat milk is a natural exfoliant, that may prevent acne.

Cold process soap is made by combining fats, oils, and lye which causes a chemical reaction called saponification.  Soap cannot be made without lye (sodium hydroxide); however, there is no lye left in soap after the chemical reaction.  Our handcrafted soap is cured for 4-6 weeks.  Every bar is unique and hand cut, please allow for slight variations.  

We use all-natural ingredients in our skin care products, including our own fresh goat milk and honey, essential oils, plant extracts, and natural butters.   We believe in using only the best ingredients that are gentle on both your skin and the environment. 

Our natural soap products are suitable for all skin types, including sensitive skin,  because they are chemical, phthalate, and paraben free.

Please let the bar dry between uses.  A soap dish, a soap saver or linen bag will keep your bar from sitting in a puddle and prolong the life of the bar.

For best results please use our soap within 6 - 12 months.  The soap will be good indefinitely, but our natural colors and scents will fade over time.  Store unused bars in a dry place, away from direct sunlight.

Each product is handcrafted in small batches, which means that even products made in the same batch can vary in appearance. Although we use the exact same recipe each time, products may look different. It's the beauty of buying handcrafted products from a small business!

Yes! If you notice your product changing color, add it to your list of products to use next!  We use a variety of natural ingredients that can cause color variations. Don't worry; this is a completely natural process that occurs and does not affect the way the product performs. No replacements will be made for discolored products. 

Because of the nature of our product, we cannot process a return.

However, if you are unhappy with your product, please contact us directly and we will do our best to assure your satisfaction.

If you need to cancel an order, cancel your order before it ships, and you will receive a full refund.